In order to serve you best, please take a moment to submit the details of your issue. Your Full Name (First Name Last Name) Business Name Customer Type Business - MSP (Managed Service Plan) Residential - MSP (Managed Service Plan) Business - Existing Customer Residential - Existing Customer Business - New Customer Residential - Existing Customer Other Email Cell Phone Where are you experiencing issue? Your Computer All Computers Network Email OneDrive NAS or Server Printer Device Name or Person Assigned To The Computer. (Type Device name in Search Bar to pull up Settings Feature. Look for Device Name.) Windows laptop Windows computer iPhone Android Phone TV Roku Device All or several devices Other Device Type Windows laptop Windows computer iPhone Android Phone TV Roku Device All or several devices Other What OS is your device running? Windows 10 Windows 11 Windows 8 Windows 7 (keep in mind that is obsolete) Other, please describe: How long has this issue been going on? Health of Device - (As far as you know, is your device updated with the most recent update to the Operating System.) Yes No Unsure Describe the issue in as much detail as possible that has not already been provided:: How Mission Critical is this Issue? PLEASE SELECT FROM LIST: High - Business is down Medium - More of a frustration Low - Not urgent, but needs resolved Upload (1) screenshot Send Thank you! We will be in touch ASAP!Customers in our MSP (Managed Service Plans)